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To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-800-557-7989


Monday to Friday
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Saturday to Sunday

Customer Testimonials

Reconditioned Tools Customer Satisfaction

At Reconditioned Tools, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgeable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at Reconditioned Tools is for you to become a repeat customer. But don't just take our word -- read what our customers are saying!

More Customer Testimonials

"I have ordered from CPO several times and have been very happy with each purchase. I am a fairly new homeowner so I keep having new projects plus there are just some power tools you need to have around the house. It just makes sense to buy factory reconditioned for the better price and knowing that the makers are the ones checking out their own tools makes me feel better about buying reconditioned. Haven't had any problems with any of the tools and each transaction has been seamless." -Lesa G.

"This company is fantastic. I have purchased several reconditioned items and have not had a problem. The products are just like new only you pay a lot less! Do not hesitate to purchase from Reconditioned Tools." -Constance C.

"Great prices and quick shipping. What more can you ask for?" -Rick H.

"I have purchased several items from Reconditioned Tools and everything about the purchasing process has been excellent. The product quality has been excellent and the delivery has in most cases beat my expectations. Reconditioned Tools is my favorite shopping site for reconditioned and new tools and equipment." -Steve O.

"This is an excellent company to do business with. The product I ordered was more reasonable on their site and the service and delivery was very efficient. I would recommend them highly." -Lewis O.

"I have purchased 3 reconditioned items from Reconditioned Tools. These items were securely packed and delivered in a timely manner. Each item was in perfect condition with no missing parts or manuals. The prices for these brand name products were lower than I have been able to find locally or on eBay, plus they are from a vendor that I trust. I enjoy receiving their emails which list the current specials which price wise are even lower than their price on the web site. " -Eugene S.

"One of those few situations where I felt I got more than I bargained for: Excellent service and merchandise." -George P.

"Great Pricing - Super Service - Item Received Was As Listed - The Listing Said The Tools Were Recon - Neither My Son Or I Could Find Anything On The Drill Or Grinder Where It, May Have Been Used - The Tools Looked New And Work Great - To Say I'm Pleased With My Order, That's An Understatement - Told Two Of My Friends About Reconditioned Tools - One Ordered From Reconditioned Tools Yesterday - My Tools Were Shipped The Day Of My Order - Received In Three Days... What More Could Someone Ask For... I Will Deal With This Company Again Many More Times. Thanks Guy's And Gal's You Got A Super Company Going..." -Robert S.

"Could not believe how fast the service was! I ordered it late one night, and it arrived one day and a half days later! Talk about fast service!" -Florence B.

"I purchased a Homelite 16 inch chainsaw (factory refurbished). I had a couple of questions prior to the purchase, used their 800 number, answers were prompt and complete. I ordered the chainsaw and it arrived within two days. It was indistinguishable from brand new. It works fine." -Lee T.

"I don't know how these folks could do any better...Good price...very, very fast service...well done Reconditioned Tools." -John V.

"I can't tell you enough how much I like shopping at Reconditioned Tools. I was so pleased with the first item I bought, that I didn't hesitate to buy something else." -George Z.


"Excellent! I will be purchasing from them only in the future. Very, very reasonable. Fast shipping." -Stefan R.

"Reconditioned Tools has 2 thumbs up!!!! The service on line was fast and easy. My product arrived on time and in wonderful condition! I will recommend Reconditioned tools to everyone I know!" -Lori G.

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